Last Updated: 11/17/2024
Welcome to lumera! By accessing or purchasing from our website, you agree to the following Terms and Conditions. These terms govern your use of the site and the purchase of products from our store. Please read them carefully.
1. Acceptance of Terms
By visiting, browsing, or purchasing from the lumera website, you confirm that you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our website or purchase from us.
2. Products
lumera offers a range of high-quality jewelry items, including rings, necklaces, bracelets, earrings, and other accessories. While we strive to accurately represent the colors and sizes of our products, variations may occur due to different screen settings, natural materials, or production processes.
All products are subject to availability, and lumera reserves the right to discontinue or modify any product at any time without notice.
3. Account Registration
To place an order, you may be required to create an account. You agree to provide accurate, current, and complete information when registering. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
4. Pricing & Payment
All prices listed on the lumera website are in INR and are subject to change at any time without notice. Sales tax, shipping, and handling fees will be calculated at checkout.
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, etc.)
- PayPal
- UPI
By placing an order, you authorize us to charge the total amount to your payment method.
5. Shipping & Delivery
lumera offers shipping worldwide. Delivery times vary depending on your location and the shipping method selected at checkout.
- Processing Time: Orders are typically processed within 2 business days.
- Shipping Fees: Shipping costs will be calculated at checkout.
- Customs & Duties: International orders may be subject to import duties, taxes, or customs fees. These charges are the responsibility of the customer.
Please note that lumera is not responsible for any delays or damages that occur during shipping.
6. Returns & Exchanges
At lumera , we want you to be happy with your purchase. If you are not satisfied, we accept returns or exchanges under the following conditions:
- Return Policy: Returns must be initiated within 7 days from the delivery date.
- Condition: Items must be in new, unused condition with all original packaging and tags.
- Non-Returnable Items: Some items, such as customized jewelry or clearance items, may be non-returnable. Please check product details for eligibility.
To initiate a return or exchange, please contact our customer service team at [contact email].
7. Cancellations
Orders can be canceled only before they are shipped. If you wish to cancel an order, please contact us as soon as possible at [contact email] to request cancellation. Once the order is shipped, we can no longer cancel it, and the return policy applies.
8. Intellectual Property
All content on the lumera website, including text, graphics, logos, images, and software, is the property of lumera and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or otherwise use any content from this site without our written permission.
9. Limitation of Liability
lumera is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for the product(s) that caused the damage.
10. Privacy Policy
We are committed to protecting your privacy. For information on how we collect, use, and protect your personal data, please refer to our [Privacy Policy], which is incorporated into these Terms and Conditions.
11. Modifications
lumera reserves the right to change, update, or modify these Terms and Conditions at any time. Any updates will be posted on this page with the updated date. It is your responsibility to review these Terms regularly to stay informed about any changes.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from the use of the lumera website or the products sold will be subject to the exclusive jurisdiction of the courts in Jaipur.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions or need assistance with an order, please contact us at:
Lumera
Email: lumerajewels.in@gmail.com