Last Updated: 13-11-2024
Thank you for choosing lumera for your jewelry needs! We’ve designed our ordering process to be as simple and seamless as possible, so you can get your perfect piece with ease. Follow the steps below to make your purchase.
1. Browse Our Collection
Start by exploring our stunning jewelry collection on our website. You can filter products by category, style, material, price range, or occasion to help you find exactly what you’re looking for.
- Categories: Necklaces, Earrings, Bracelets, Rings, etc.
- Featured Collections: New Arrivals, Bestsellers, Limited Editions
- Search: If you know what you're looking for, use the search bar at the top of the page to find specific items.
2. Select Your Item
Once you’ve found a piece of jewelry you love, click on the product to view its details. Here, you’ll find information about the product, including:
- Description: Material, design details, size, and care instructions
- Price: The cost of the item
- Available Sizes: For rings, bracelets, etc.
- Product Images: Multiple views to give you a complete look at the jewelry
- Reviews: Customer feedback and ratings (if available)
3. Choose Your Size and Quantity
If applicable, select the desired size (e.g., ring size, bracelet length) and the quantity of the item you’d like to purchase. If you’re unsure about sizing, refer to our Sizing Guide or contact our customer service team for assistance.
4. Add to Cart
Once you’ve selected your size and quantity, click the Add to Cart button. You can continue shopping and add more items to your cart, or proceed to checkout.
You can review your cart at any time by clicking the cart icon in the top-right corner of the page.
5. Review Your Cart
Before proceeding to checkout, make sure all the items in your cart are correct. You can:
- Update the quantity of items
- Remove items you no longer wish to purchase
- Apply any available promo codes or discounts
Once you’re satisfied with your selection, click Proceed to Checkout.
6. Create or Log In to Your Account
At checkout, you’ll be prompted to either create an account or log in if you already have one. Creating an account allows you to:
- Track your order status
- Save your shipping details for future purchases
- Access exclusive offers and discounts
If you prefer to check out as a guest, that option is also available.
7. Enter Shipping Information
Provide your shipping address where you’d like your order to be delivered. Please ensure the address is complete and accurate to avoid delays in processing your order. If your shipping address is different from your billing address, you can specify that as well.
8. Select Your Shipping Method
Choose your preferred shipping method based on your location and delivery preference. We offer several shipping options, including:
- Standard Shipping: 100
- Expedited Shipping: 120
- Next-Day Shipping: 500
Shipping costs will be displayed at checkout, based on your order and shipping location.
9. Provide Payment Information
We accept a variety of secure payment methods, including:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal
- Apple Pay / Google Pay (if applicable)
Enter your payment details and review your order one final time before submitting.
10. Review and Place Your Order
Before finalizing your purchase, take a moment to review your order summary, including:
- The items you’re purchasing
- Shipping method and address
- Payment details
- Total price (including shipping fees and any taxes)
Once everything looks correct, click the Place Order button to complete your purchase.
11. Confirmation and Order Tracking
After your order is placed, you will receive an order confirmation email with the details of your purchase, including:
- Your order number
- A summary of the items purchased
- Shipping information
Once your order is shipped, you will receive another email with tracking information so you can monitor the progress of your delivery.
12. Customer Support
If you have any questions or need assistance at any point during the ordering process, please don’t hesitate to reach out to our friendly customer support team:
- Email ; lumerajewels.in@gmail.com
- Live Chat: Available on our website